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Error at experiments

asked 2018-09-25 18:23:18 +0100

updated 2018-10-04 17:44:05 +0100

vsande gravatar image

I cannot see any experiment available except one called "Error"

The message I receive is Couldn't read applications: It has not been possible to obtain your user info. Have you authorized this app to access your info?

What can I do? Why cannot I access to experiments?

Thanks.

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I'm having exactly the same problem.

margarida gravatar imagemargarida ( 2018-11-12 13:48:09 +0100 )edit

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answered 2018-10-04 17:43:43 +0100

vsande gravatar image

Hi Lorenzo,

if you tag your posts we are going to be notified and we will answer you ASAP :)

This bug is being solved, meanwhile the workaround is to sing-in, at least, a single time into the MarketPlace.

Hope it helps!

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vsande gravatar imagevsande ( 2018-10-04 17:46:07 +0100 )edit

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Asked: 2018-09-25 18:23:18 +0100

Seen: 172 times

Last updated: Oct 04 '18